Draft RBI (NBFC – Responsible Business Conduct) Amendment Directions, 2026
- From Policy Intent to Enforceable Conduct Standards On 11 February 2026, the Reserve Bank of India released the Draft Non-Banking Financial Companies – Responsible Business Conduct (Amendment) Directions, 2026 (“ Amendment Directions ”), effective from 1 July, 2026 . These amendments form part of the RBI’s broader effort to recalibrate conduct regulation for regulated entities, particularly in areas impacting customer protection, fairness and governance. Notably, the Amendment Directions flow directly from the policy intent articulated in RBI’s Statement on Developmental and Regulatory Policies , released alongside the February 2026 Monetary Policy. The Amendment Directions therefore represent a deliberate regulatory progression rather than an isolated compliance update. Why Responsible Business Conduct Matters? The regulatory emphasis on conduct is rooted in persistent customer-level issues observed across the NBFC sector. Common themes emerging f...